Operational Trainers – 3 posts

Operational Trainers – 3 posts Based Hull, East Riding of Yorkshire but fully mobile

Develop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.

With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:

• a holistic approach to avoid duplication of time and effort 
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.

You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.

An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:

• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.

You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.

If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below. 

Reference number: OR7280

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.

LocationBased Hull, East Riding of Yorkshire but fully mobileSalary£30,000 - £34,000 + car + bonus and comprehensive benefitsDurationPermanent full timeReferenceOR7280Contact NameN/A

Develop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.

With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:

• a holistic approach to avoid duplication of time and effort 
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.

You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.

An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:

• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.

You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.

If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below. 

Reference number: OR7280

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.

Apply now

View the original article here

Area Trainers

Area Trainers Merseyside

If you have an appropriate care/training qualification and experience of delivering training in the care sector, consider a move to Bupa Care Homes. We provide expert nursing, dementia, residential and specialist care to around 18,000 people in over 300 UK homes. Our aim? To help each and every one of them to live longer, healthier and happier lives. 

Right now, we’re looking for well organised and highly motivated Area Trainers to plan, manage and deliver effective operational training to our staff.

What you’ll be doing

Delivering training and providing one-to-one support coaching and assessment of staffPromoting awareness of the training opportunities and planned training activity available and supporting the completion of mandatory learning & development plans of all staffMonitoring and supporting the effective practice of all staff involved in delivering training and promoting teamwork between all champions and trainersWorking collaboratively with home managers and advising on the identification of training needs arising from competence gaps and audits/inspectionsEvaluating the effectiveness of training through feedback and making improvements where necessary to ensure identified needs are met and workplace competence promotedActing as a role model and promoting the practice of Bupa Care Homes vision and values

What you’ll need

Awareness of the regulatory requirements for Training & Development within the care sector and a sound knowledge of the training cycle and principles of learningProven experience of supervising and assessing learners and creating a climate where coaching, mentoring and performance related feedback are given regularlyExcellent office IT and administrative skills and a flair for building effective relationships using your polished verbal and written communication skillsStrong attention to detail, the ability to prioritise effectively and work with minimum supervision, plus lots of initiative

For more information, please follow the 'Apply now' link below.

Dedicated to making lives better.

LocationMerseysideSalary£8.50 per hour + excellent benefitsReferenceSTO0029Contact NameRecruitment

If you have an appropriate care/training qualification and experience of delivering training in the care sector, consider a move to Bupa Care Homes. We provide expert nursing, dementia, residential and specialist care to around 18,000 people in over 300 UK homes. Our aim? To help each and every one of them to live longer, healthier and happier lives. 

Right now, we’re looking for well organised and highly motivated Area Trainers to plan, manage and deliver effective operational training to our staff.

What you’ll be doing

Delivering training and providing one-to-one support coaching and assessment of staffPromoting awareness of the training opportunities and planned training activity available and supporting the completion of mandatory learning & development plans of all staffMonitoring and supporting the effective practice of all staff involved in delivering training and promoting teamwork between all champions and trainersWorking collaboratively with home managers and advising on the identification of training needs arising from competence gaps and audits/inspectionsEvaluating the effectiveness of training through feedback and making improvements where necessary to ensure identified needs are met and workplace competence promotedActing as a role model and promoting the practice of Bupa Care Homes vision and values

What you’ll need

Awareness of the regulatory requirements for Training & Development within the care sector and a sound knowledge of the training cycle and principles of learningProven experience of supervising and assessing learners and creating a climate where coaching, mentoring and performance related feedback are given regularlyExcellent office IT and administrative skills and a flair for building effective relationships using your polished verbal and written communication skillsStrong attention to detail, the ability to prioritise effectively and work with minimum supervision, plus lots of initiative

For more information, please follow the 'Apply now' link below.

Dedicated to making lives better.

Apply now

View the original article here

Management Development Trainers

Management Development Trainers South & South West England

As we make major investments in our network to improve the customer experience for 1.5 million passengers every week, we’ll look to you to continually develop the skills of the managers who are leading us through this exciting transformation. 

We’ve opportunities for four Management Development Trainers who will each take responsibility for delivering local training in their region and championing a learning and development lifecycle area for the whole of First Great Western. These high profile roles within our Learning & Development team will involve working with vocational trainers to train a variety of managers in a multi-site environment and also support the soft-skills development of potential future leaders.

A supportive and professional coach with classroom experience, you must be able to address skill gaps, adapt your teaching style to different audiences and keep everyone engaged with your insightful training from start to finish. Resilient, customer focused and results driven, you should also be an experienced trainer with a good understanding of the learning lifecycle and performance and development principles.

We’re looking for talented trainers ideally with a track record of leadership and management development gained in a safety critical environment. An excellent communicator, motivator and planner with a management background yourself, you’ll also need the drive to achieve results and the flexibility to travel across our network and work remotely on your own initiative. You’ll preferably have or be working towards a recognised training qualification.

We operate one of the most complex rail networks in the UK. Our services stretch from London in the east to Brighton and Gatwick in the south, Carmarthen, Pembroke Dock and Penzance in the west and Banbury, Hereford and Worcester in the north.

We’ve opportunities in the central, east and west regions of First Great Western. So, if you’re customer focused and an inspirational coach who can help all of our managers to realise their potential - join us on our journey. To apply please use the link below.

LocationSouth & South West EnglandSalary£competitive + benefitsReferenceFGWMCTContact NameRecruitment

As we make major investments in our network to improve the customer experience for 1.5 million passengers every week, we’ll look to you to continually develop the skills of the managers who are leading us through this exciting transformation. 

We’ve opportunities for four Management Development Trainers who will each take responsibility for delivering local training in their region and championing a learning and development lifecycle area for the whole of First Great Western. These high profile roles within our Learning & Development team will involve working with vocational trainers to train a variety of managers in a multi-site environment and also support the soft-skills development of potential future leaders.

A supportive and professional coach with classroom experience, you must be able to address skill gaps, adapt your teaching style to different audiences and keep everyone engaged with your insightful training from start to finish. Resilient, customer focused and results driven, you should also be an experienced trainer with a good understanding of the learning lifecycle and performance and development principles.

We’re looking for talented trainers ideally with a track record of leadership and management development gained in a safety critical environment. An excellent communicator, motivator and planner with a management background yourself, you’ll also need the drive to achieve results and the flexibility to travel across our network and work remotely on your own initiative. You’ll preferably have or be working towards a recognised training qualification.

We operate one of the most complex rail networks in the UK. Our services stretch from London in the east to Brighton and Gatwick in the south, Carmarthen, Pembroke Dock and Penzance in the west and Banbury, Hereford and Worcester in the north.

We’ve opportunities in the central, east and west regions of First Great Western. So, if you’re customer focused and an inspirational coach who can help all of our managers to realise their potential - join us on our journey. To apply please use the link below.

Apply now

View the original article here