Measuring Satisfaction of Training and Transfer of Learning

Although a subjective phenomenon, but since HR is always being questioned on its return, it is important the there are ways to measure the satisfaction drawn out of training and Up to what level people are able to transfer the learning to workplace.

The article highlights the factors that aid in understanding if a training event was successful and whether or not the leaning from the training was transferred to workplace.

Satisfaction with the training event has been divided into two parts with the first on focusing on the Training  itself, including the needs and communication of training whereas the latter part discusses an important ingredient that is the trainer, as satisfaction of training event is impossible without being satisfied wit the trainer. Whereas in the second part, transfer of learning is assessed, as to what level the trainers were able to implement the learning from training to their normal job routine, it includes factors from Management support to the actual effectiveness and efficiency in carrying out the duties after the learning event.

Here are the points that needs to be considered to evaluate a training event.

Measure Satisfaction of Training

Following items could be utilized to question the satisfaction with training event.

Find out if Organizational steps for employee growth such as Training have positive impact on employees job.The training objectives were accurately conveyed.The training objectives were properly accomplished.Having told that “How Would Employee benefit from this training Program” helped gain his/her commitment to training program.Trainer was helpfulTrainer was well preparedTrainer used varied learning methods for different types of learners (e-g, slides, images, videos, practical demos)Skills acquired through Training were helpful to the employee in carrying out his/her duties.The Training session was collaborative and involved discussion with the trainer.Training session has increased employee understanding of the subject

Measure Transfer of Learning

Employee was provided with adequate resources to implement the learning from training sessionManagement supported the staff in transferring training to workEmployees was able to transfer the learning from training to work.The skill(s) acquired through training/development program has increased staff capability.Employee was in control on how to implement the learning and learn from his/her mistakesThe Training has put the employee in further control over his job/dutiesThe training has increased the staff efficiency and effectiveness

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